Information for EU customers

Will I have to pay taxes and import duty?

The following information is intended to be used as a guide and may be subject to change. 

Sales to EU including Southern Ireland (excluding Northern Ireland) - VAT registered customers 

  • All sales are zero rated and are treated as exports. 
  • On arrival at ports, import VAT and import duty become due. 
  • Payments of any import duty and import VAT are the responsibility of the recipient. These will be collected by our courier before they deliver the parcel. 
  • Businesses can then reclaim import VAT through their VAT return. 

Sales to EU including Southern Ireland (excluding Northern Ireland) - Non VAT registered customers 

  • All sales are zero rated and are treated as exports. 
  • On arrival at ports, import VAT and import duty become due, depending on the value of the goods. Duty is unlikely now that we have a Brexit deal, but you can contact Customs in your own country for guidance. 
  • Payment of import charges are generally the responsibility of the recipient - our courier will collect these before making the delivery. 
  • Less than 22 Euros - there is no VAT payable on import. 
  • More than 22 Euros - import VAT is payable (and potentially import duty)

Sales to Northern Ireland - Non VAT registered customers

  • UK VAT is charged at 20% unless the goods themselves are applicable for zero rating.
  • Treated as UK supply. 

Sales to Northern Ireland - VAT registered customers

  • No export declaration made by UK business on sale. The declaration is made by the NI company and declared as an export. 
  • UK VAT is charged at 20% - but is strictly not sales VAT - but import VAT. The recipient can reclaim this VAT through their VAT return. 

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