AIRlert LIVE: the free portal and app for your AIRlert HUB
Your sensors raise an alert. The AIRlert WIFI Gateway HUB sends it to the AIRlert LIVE cloud, and everyone who cares gets told, on the phone, app or messenger they already use. No subscription to get started, and no lock-in to a single brand of sensor.
Portal address: https://live.airlert.co.uk/ | Made in Devon by Frequency Precision Ltd, sensor manufacturing since 1985.
One board. Everyone in the loop. No app required.
A click through of the whole thing, from the sensor firing at two in the morning to the carer responding and the loop closing. It plays on its own, or jump to any step. Every name, number and message below is an example, so no real service user or carer appears.
The Community Care Loop is told, each on their own channel
One alert, four people, four different phones. Nobody had to install anything.
01632 960 123
07700 900 456
07700 900 921
No smartphone, no app, no internet at the carer's end. A landline is enough.
Sarah taps one button. She has never opened the portal.
- Type
- Bed leave
- Triggered
- Sat 12 Sep 2026, 02:18
- Detail
- Out of bed 4 min, not returned
Opens straight from the WhatsApp, SMS or Telegram message. No login, no app, no account.
Any contact in the loop can ask for this. It helps whoever arrives next start from what actually happened, not from a blank page.
Each contact gets their own private channel. A new contact sees no history, only what is sent to them from that point on.
3 locations · highest priority first
Health
- Status
- Online
- Last heartbeat
- 12 Sep 2026, 07:41
- Power on uptime
- 2d 10h 40m
- Connection
- Wi-Fi · 192.168.1.67
- Link RSSI
- -63 dBm
- Firmware
- v2026-05-22-J
- Update methods
- USB · phone OTA · server OTA
- BLE LED board
- Supported
Activity
- Last 24 hours
- 82 service · 9 sensor
- Last 7 days
- 612 service · 71 sensor
- Last 30 days
- 2,640 service · 318 sensor
Free allowance used
- AI voice calls
- 2 / 14 per week within fair use
- SMS
- 3 / 5 per day within fair use
- 4 / 10 per hour within fair use
- unlimited free
- Telegram
- unlimited free
Go past a free allowance and only the excess comes out of account credit. There is no subscription.
Slept 7h 36m. One bed leave at 02:14, returned 02:24, responded in 1m 52s. One bathroom visit 05:02. Up for the day 07:12. Quiet night otherwise.
This is the summary a contact gets when they reply SUMMARY, press 3 on a voice call, or tap the button in WhatsApp or Telegram.
Steps
AIRlert LIVE for Android
Now on Google Play. Set up your HUB, watch the board, choose who gets told what, and pull the logs, all from the phone in your pocket. These three are from the Play Store listing, showing the app as it ships.
The LIVE Board. Every event as it lands, newest first, with a one tap Respond bar.
HUB status. Online or not, last sensor heartbeat, firmware, signal strength and activity counts.
Your rules. Trigger on a keyword, the full message or an exact match, so you only get chased for what matters.
Get the app
Android phones and tablets, Google Play. Currently published for the United Kingdom and Ireland, with more countries to follow.
https://play.google.com/store/apps/details?id=com.frequencyprecision.airlertliveboard
On an iPhone, or no app at all
You do not need the app to be in the loop. The portal runs in any browser at https://live.airlert.co.uk/, and a contact can receive an alert and respond to it from a WhatsApp message, an SMS or an AI voice call on any phone, including a landline.
AIRlert LIVE Board, in any browser
The same board runs in any browser, on a laptop, a tablet or a wall screen in the office. Sign in at https://live.airlert.co.uk/
Traffic lights
Every location as a green, amber or red tile, so you can see at a glance which rooms are clear and which have something pending.
Contacts and rules
Add carers, family and phone numbers, decide who is told about what, in what order, and how long to wait before escalating.
Outbound log
Every message sent, with delivery status, so you can prove an alert went out and show when it was answered.
Audit downloads
Pull the history yourself. Built originally so hospital technicians could get their own logs without back-end access.
HUB health
Connection and battery status reported continuously, so a quiet sensor is never mistaken for a settled night.
Remote setup
Change forwarding, numbers and logging from the portal. Our support team can do it with you if you would rather not.
Told the way each person prefers
Different people need different things. A night carer wants a phone that rings. A daughter wants WhatsApp. A landline is still the most reliable thing in some houses.
| Channel | Best for | Cost |
|---|---|---|
| AI voice call | Landlines, non-smartphone users, waking someone at night, telecare services | Free within fair use limits, then from account credit |
| SMS text | Any mobile, no app or data needed | Free within fair use limits, then from account credit |
| Office records, managers, daily summaries | Free and unlimited | |
| Family and carers, by far the most popular choice. Phone, WhatsApp Desktop or WhatsApp Web | Free within a large monthly allowance | |
| Telegram | Teams who want a private per contact feed | Free and unlimited |
| AIRlert LIVE app | The full picture: board, HUB status, rules, logs | Free |
There is no subscription. Free allowances cover normal household and small service use. If you go past them on voice calls, SMS or WhatsApp, you top up credit by card or through our PayPal account, and only the excess is drawn down.
Getting your HUB on the air
1. Put it on your Wi-Fi
The HUB raises its own Wi-Fi captive portal. Connect to it from a phone or a laptop, pick your network, enter the password, done. No app needed for this step.
2. Link it to AIRlert LIVE
Sign in at https://live.airlert.co.uk/ and use the HUB wizard to pair it to your account, name the location and add your contacts.
3. Choose which sensors it listens to (optional)
A USB connection to a PC lets you narrow the HUB down to particular sensors, useful when it is triggering a nurse call point and you want it to pass on falls and low battery warnings but ignore the rest.
Free Windows tool: FP_Hub Programmer_gui-v2
4. Updates come to you
Firmware updates are delivered over the air from the portal, so a HUB in a house or on a ward does not need a visit to stay current.
It joins up your care, it does not fence it off
Open API
Connect other cloud nurse call systems and pass through all or selected alerts, fully logged with connection and response status.
Virtual HUBs
Third party sensors with an event API can be added as VHUBs, so their events land on the LIVE Board exactly like our own hardware. Your existing sensors are welcome in the loop.
Alarm receiving centres
We are actively adding integrations with ARCs and telecare monitoring services, so professional response sits alongside the family in the same loop.
Local networks
The HUB connects to call systems on internal networks that cannot reach the cloud, and can run as a standalone receiver integrated with a nurse call system on the same network.
Smart home
Cloud based and smart home platforms can be linked in, so an alert can also turn on a light or announce itself on a speaker.
No lock-in
Many partners, one system. Easy to deploy, open to connect, free to start, and everyone who cares stays in the loop.
Ready to see it running?
The portal is free to open and free to try. If you already have AIRlert sensors, the HUB is the piece that brings them online.
Twenty years of looking after customers, families as well as care organisations. If you would rather we set it up with you, ask our support team.
Older products
Software for products we no longer sell. Kept here so existing owners can still find it.
Retired base station (IOTstation app)
Replaced by the AIRlert WIFI Gateway HUB, which does the same job as an all in one wireless relay, cloud logger and phone, SMS, WhatsApp and voice alerter.
Android: https://play.google.com/store/apps/details?id=com.neotech.wd2droid (version released January 2021). Requires Android 9 or above.
Upgrading from the old version: remove the IOTstation app from your device, then install the new one from the link above, or search "IOTstation" in the Play Store with the quotation marks included. On some phones you will need to allow the app to run in the background: press and hold the app icon, tap App info, tap Power management, and select "allow app to run in the background".
iPhone: https://apps.apple.com/gb/app/iotstation/id1243789981 (iPhone only, iPad is not supported).
Once the app is installed: connect the base station to your internet router with the supplied cable, wait for the blue light, then open the app, choose "add existing IOT station" and follow the steps.
Retired one button emergency phone with GPS tracker (AnyTracking app)
Android: https://play.google.com/store/search?q=anytracking%20app&c=apps
iPhone and iPad: https://apps.apple.com/gb/app/anytracking/id987814030
Log in with the 10 digit ID number on the back of the tracker. The default password is 123456. Please change it to something memorable and secure, for example three random words.